Privacy Policy
Hyperstrato Solutions (OPC) Private Limited website is owned by Hyperstrato Solutions (OPC) Private Limited, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Hyperstrato Solutions (OPC) Private Limited, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Hyperstrato Solutions (OPC) Private Limited website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Hyperstrato Solutions (OPC) Private Limited, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@hyperstrato.com.
Purpose of This Privacy Policy
This Privacy Policy aims to give you information on how Hyperstrato Solutions collects and processes your personal data through your use of this website, including any data you may provide through this site when you sign up for a subscription, purchase a product or service, or take part in a training program.
Controller
Hyperstrato Solutions (OPC) Private Limited is the controller and responsible for your personal data (collectively referred to as "Hyperstrato Solutions", "we", "us", or "our" in this Privacy Policy).
Contact Details
Our full details are:
Full name of legal entity: Hyperstrato Solutions (OPC) Private Limited Email address: [Insert email] Postal address: [Insert address] You have the right to make a complaint at any time to the supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the authority so please contact us in the first instance.
The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
Contact Data includes billing address, delivery address, email address, and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data includes information about how you use our website, products, and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@hyperstrato.com.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
Payment Processing
Razorpay
We offer products and services for purchase on our website, including subscription-based services. To facilitate these transactions, we use Razorpay as our payment gateway. Razorpay specializes in secure online payments and is compliant with the highest level of payment security standards.
Personal Data Shared with Razorpay
When you make a purchase or subscribe to our services, you may need to provide the following information directly to Razorpay to process the payment:
Credit/Debit Card Information: Including card number, cardholder name, expiration date, and CVV.
Contact Information: Including your name, address, phone number, and email address.
Transaction Details: Required to process purchase transactions.
Please note that Hyperstrato Solutions (OPC) Private Limited does not collect or store your credit/debit card information. This information is provided directly to our third-party payment processors, Razorpay, whose use of your personal information is governed by their Privacy Policy.
Razorpay's Privacy Practices
Razorpay acts as a processor of your information, and their privacy practices are designed to protect your information. We recommend that you read Razorpay's Privacy Policy to understand how they use, disclose, and protect your personal information, including any financial information you provide.
Razorpay's Privacy Policy can be accessed here: Razorpay Privacy Policy.
Security of Your Financial Information
The security of your financial information is important to us. Razorpay is designed to securely handle your financial information through encrypted channels and in compliance with the relevant financial data protection regulations. Hyperstrato Solutions (OPC) Private Limited ensures that our integration with Razorpay adheres to our high standards for data protection and privacy.
Consent and Authorization
By choosing to use Razorpay for payment processing, you consent to the disclosure of your information necessary for the processing of transactions and acknowledge that the collection, use, and disclosure of your information is subject to Razorpay's privacy policies and practices.
Changes to Payment Processing Partners
Hyperstrato Solutions (OPC) Private Limited reserves the right to change payment processing partners. We will update our Privacy Policy to reflect changes in our practices and service providers.
Contact Us
If you have any questions or concerns regarding our use of Razorpay, our Privacy Policy, or the protection of your personal data, please contact us using the details provided in the "Contact Details" section of this policy.
Glossary
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.